Credit card holders given BA strike hope
By UK CreditCards.com
Credit cardholders who put their Christmas flights with British Airways on plastic could be entitled to a refund if the airline's proposed strike goes ahead.
The carrier has confirmed that 12 days of industrial action are planned over the festive period, a move which could potentially affect about a million travellers as flights are rescheduled.
However, Rochelle Turner from leading consumer magazine Which? Holiday told a local television news station that anyone who bought their trip on a credit card is protected by the Consumer Credit Act of 1974.
Section 75 of the act offers additional legal protection for anyone purchasing goods or services worth between £100 and £30,000 on their cards, meaning the costs could be reclaimed from their provider if BA refuses.
This could prove significant as the airline has vowed to resist paying compensation if it can prove that cancellations were caused by "extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken".
Analysts believe that the strikes could see BA lose between £40 million and £50 million in profits, and between £250 million and £275 million in revenues.
Published: 16 December 2009
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