Sony customers face further credit card privacy woes

By UK CreditCards.com

Sony Online Entertainment's (SOE) customers have been told that their credit and debit card details may also have been targeted by the hackers who obtained the records of 77m PlayStation Network (PSN) users last month. On April 16th and 17th, fraudsters are believed to have compromised Sony's security protocols and gained access to all of its PSN customers' details, including some 10m debit and credit card records.

risks-ahead

New credit card data breach details revealed
Now, SOE, the division responsible for overseeing Sony's 'massively multiplayer online' games and managing the monthly subscription fees that these incur, has warned that its customers' details have also been targeted.

It said in a statement that 12,700 credit or debit card numbers and expiration dates from non-US territories were included in the breached database. Although many of the records are believed to be out of date, customers have been advised that they will be contacted if their details are among those at risk from fraudsters.

Protecting yourself in the long run
Customers concerned about the risk of fraud may take solace from the words of Financial Fraud Action UK, which claimed after the details of the initial breach emerged that there is no need for gamers to cancel their debit or credit cards at this time.

"The banking industry has robust processes in place to protect its customers' accounts by monitoring for suspicious or irregular card transactions," said a spokesman for the body, an anti-fraud initiative run on behalf of the financial services industry. "If Sony confirms card details have been compromised and provides details to us of those accounts, card issuers can place alerts on these accounts."

While Sony said that breached debit and credit card details were encrypted, other personal information lost in these attacks was not. Those concerned about the potential loss of their email addresses, dates of birth and postal addresses have been advised that the safest course of action is to regularly check their credit report to rule out the possibility that they have been victims of identity fraud.

See related: Beware of fake Wi-Fi hotspots when making contactless payments; Credit card details found on old mobile phones

Published: 12 May 2011