Consumers advised to manage accounts online


Card customers should manage accounts onlineCredit card customers worried about paying their bills on time should manage their accounts online, Barclaycard suggested.

Amer Sajed, chief executive of the credit card provider, said that making payments via its mybarclaycard internet service was "easy" and would help many people "avoid the impact" of ongoing industrial action.

Localised strikes from the nation's postal workers have affected deliveries over recent weeks, with coordinated national action a possibility for the future. Reports have suggested that many credit card bills are being posted late as a consequence, potentially leading to customers forgetting to pay their monthly bill.

Card firms commonly charge people who do not make their minimum payments £12 a time. If all active cardholders who do not cover these costs by direct debit miss the deadline, a collective charge of over £150m will be levied.

Mr Sajed commented: "By managing their account online, customers can take control. "If customers do not have access to internet facilities, they can make a payment over the phone."ADNFCR-2308-ID-19379597-ADNFCR

Published: 28 September 2009