50 years of UK credit cards:
The history of how Brits use credit
By Benjamin Salisbury
June 2016 marks the 50th anniversary of the introduction of UK credit cards. Since 1966, plastic has grown from being an exclusive product available only to selected customers, to a product used daily by millions.
Not only has card use changed, but security measures to protect consumers have developed to counter ever-changing fraud risks as the UK moves closer to a cashless society.
In 1966, credit cards were swiped using a manual machine to imprint the cardholders' details onto the merchant's records. To confirm the card belonged to the buyer, the customer's signature was checked to match the one on the back of the card. Security has evolved hugely, particularly in the last 25 years, as paying by credit card has changed from a manual to an electronic process.
"Since credit cards were first introduced 50 years ago, they have developed from the zip-zap machine and the magnetic stripe on the back of a card, to chip-and-PIN," Richard Koch, head of policy at the UK Cards Association, said in an emailed reply to questions.
As electronic payments using PINs became established in the 1990s, the foundations were laid for current security initiatives. "The development of the three-digit card security code in the late ‘90s added an additional layer of security which was followed by the 3D secure system in 2010," said Koch, referring to the scheme that lets shoppers create a password for their credit card, which is verified whenever a transaction is processed through a website that supports the programme.
The introduction of chip-and-PIN in 2003, "created a unique cryptogram for every individual transaction and heralded a move away from an 18th century system of putting a signature on a piece of paper to validate a payment," said Koch. "The magnetic stripe technology was open to attempts from fraudsters, who both counterfeited cards and used lost or stolen cards in shops by forging the signature."
Issuers have also introduced fraud detection and prevention software that analyses transaction patterns and behaviour to flag likely fraud.
growth of card use
Before electronic acceptance, cards were usually only used in person at a retail outlet. But the popularity of credit cards grew hugely in the 1980s with the rise of credit card acceptance. Before, only select shops, restaurants, hotels and car hires accepted credit, but this new generation of cardholders had many more options at their fingertips.
By the 1990s, new university students were targeted with credit cards linked to interest-free overdraft bank accounts, encouraging a large proportion of young people to start using credit cards early in adult life. "The number of credit cards in circulation grew steadily for many years before peaking at almost 70 million in 2004," said Koch. "Today there are 59 million credit cards in the UK."
Into the 21st century, the explosion of online retail has led to even more ways to use credit cards. Lower overheads for online retailers mean lower prices, attracting customers to buy online and pay by credit card "because of the additional protection [credit cards] offer if something goes wrong," asserts Koch.
close is the UK to becoming completely cashless?
Winston Churchill will be the new face to adorn £5 notes in 2016, but could he be the last new famous face to appear on a UK bank note?
Contactless cards have been a real driver in the switch away from the use of cash. The increased use of mobile payment platforms such as Apple Pay and Android Pay is also accelerating change, along with the readiness of big UK retailers such as Tesco to accept the new technology for payments.
"The growth in the use of contactless cards provides the prospect of cards replacing cash as the main method of payment," said Koch. "In 2025, it is predicted that debit, credit and charge cards will account for half of all payments by volume."
However, it will take time for small, independent merchants to start using contactless terminals - some may not want to ever stop accepting cash. Some consumers will resist change, too.
There are also some types of transactions, particularly on the margins of the economy, where cash will always be king. It is reliable and will not be rejected as a payment, which means, according to Koch, that "whether it's for a charity collection tin, or a child's pocket money, cash will be around for many years to come."
However, it's also clear that the UK is leading the world in the adoption of new technology, new ways to pay and the enthusiasm of both retailers and consumers to embrace it.See related: A timeline of credit and debit cards in the UK, How British card behaviour compares to other countries
Published: 24 June 2016
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