Technical fault downs Barclays' online systems

By UK CreditCards.com

A technical fault wiped out Barclays' cash machine and online banking systems June 16. Customers in the south of England and south Wales found their credit card accounts inaccessible due to a fault at the bank's Gloucester offices.

Some chip and pin transactions involving debit and credit cards are also thought to have been affected. Technical staff worked quickly to solve the problem, which began in the early afternoon and ended at around 16:00.

Barclays, which retains around 15 million UK customers, has since released a statement on its website. "Technical problems yesterday meant that you may not have been able to log in to online banking," it read. "We apologise for any inconvenience this may have caused."

Earlier this month, credit card customers at Nationwide, the UK's largest building society, were affected by a similar online banking fault.

As with Barclays, technical experts at the firm remedied the problem within hours.ADNFCR-2308-ID-19223192-ADNFCR

Published: 18 June 2009