Airline tickets can cost more when using credit cards

Bank fees, administration costs add up


Airlines pass on more than just the bank fees when customers pay for flights with their credit cards, according to APACS, the UK payments association trade group.

Jemma Smith, head of public relations at APACS, says that airlines are typically charged a value of just pence by banks when they accept credit card payments from customers. "They are passing on that cost, but others too, like their internal administration, and protection from fraudulent transactions," she added.

"The problem is that the fees aren't transparent. As a customer, you just want to know why," says Smith. However, despite the extra charges, a number of experts recommend that consumers should use their credit cards and airline credit cards when buying flights. By doing so, the Consumer Credit Act will cover the cost of the flight against incidents such as the airline going out of business.

There have been a number of high-profile cases of this recently, including the carriers XL and Zoom.


Published: 11 March 2009